Privacy Statement
The Current Privacy Statement (Privacy Statement) of Startup Fintech Solutions applies to all legal entities of Startup
Fintech group (“FSG” as well as “we” and “us”), including but not limited to Fintech Solutions Holding,
Fintech Solutions Ventures, Fintech Solutions Fintech 2, and displays how FSG processes Personal Data.
Startup Fintech Solutions reserves the right to amend this Privacy Statement. If the Privacy Statement is amended, a notification on
our website shall be displayed in a clear, easily accessible manner and additionally the content of the amendment will be reflected in
FSG Newsletter.
This Privacy Statement was last updated on 20th of June 2022.
FSG is committed to respecting each individual’s privacy and upholding it in line with applicable data protection laws, including but
not limited to the General Data Protection Regulation (GDPR).
‘Personal Data’ as defined in the GDPR means any information relating to an identified or identifiable natural person (‘data subject’);
an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a
name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological,
genetic, mental, economic, cultural or social identity of that natural person.
The following Privacy Statement aims to display the manner in which FSG upholds the prescribed level of data protection as established by
the GDPR and applicable national laws. This Privacy Statement is applicable to the FSG newsletter, to the use of this website
(https://fintec.solutions/) and in relation to any involvement related to FSG during:
a) FSG programmes such as accelerator Programmes, bootcamps for acceleration Programmes or online acceleration Programmes;
b) Events hosted by FSG;
c) Recruiting executed by FSG.
1. Definitions
The following terms used in this Privacy Statement shall be defined as follows:
‘Accelerator Programme’ also as ‘Programme’ – a FSG accelerator Programme is a Programme which consists of a 3 to 4 months on-site focused
on idea shaping and validation, pitching, business development, sales and fundraising for early stage startups, which requires the
startup’s founders/key employees to relocate to the city where the Acceleration Programme, to which the respective startup applied to,
takes place or at times FSG may collaborate with other third party entities to form a ‘Joint Programme’, the conditions and structure of
these Joint Programmes vary, A Joint Programme must be treated in the same manner as the Programme unless clearly brought out otherwise .
‘Affiliates’ – a natural or legal person who, designated by FSG, represents the FSG with regard to their respective non-permanent
obligations agreed upon between the Affiliate and FSG . It should be noted that an Affiliate may be referred to as a ‘Mentors’, ‘Partners’
and ‘Alumni’.
‘Aware’ – when a natural or legal person knows or realizes a certain situation or fact.
‘Become Aware’ – when a natural or legal person acquires information about a situation or fact they/he/she have not previously known of
neither had the possibility of acquiring such knowledge.
‘Bootcamp’ – A pre-selection event organized by FSG, with a purpose to reach to where the decisions which startups to invite to a FSG
Accelerator Programme.
‘Consent’ – any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement
or by a clear affirmative action, signifies agreement to the Processing of Personal Data relating to him or her.
‘Data Anonymization’ – a process where personal identity of a data subject can never be traced, or if the personal identity could be
recreated only with an unreasonable amount of time, expense and labor. Unreasonableness shall be assessed on a case by case basis.
‘Data Controller’ – means the natural or legal person, public authority, agency or body which, alone or jointly with others determines the
purposes and means of the Processing of Personal Data.
‘Filing System’ – also referred to as ‘archive’, means any structured set of Personal Data which are accessible according to specific
criteria, whether centralized, decentralized or dispersed on a functional or geographical basis.
‘Main establishment’ – The place of central administration in the EU or place where Processing of Personal Data takes place in the EU.
‘Online Pre-accelerator’ – a FSG 6-week online program provided for early stage startups with workshops, webinars, and mentoring calls.
The whole Online Pre-accelerator is conducted using online resources.
‘Participation’ – the action or state of taking part in an event or Programme and/ or Online Pre-accelerator organized by FSG, by FSG
employees and/or Affiliates as well as natural persons taking part in an event or Programme by FSG, particularly, but not limited to,
natural persons involved as Affiliates of a startup.
‘Personal Data breach’ – a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure
of, or access to, Personal Data transmitted, stored or otherwise processed.
‘Processing of Personal Data’, ‘Processing’, ‘Processed’ – any process, with or without the use of automated systems, to collect, store,
organize, retain, modify, query, use, forward, transmit, disseminate or combine and compare data. This also includes disposing of, deleting
and blocking data and data storage media.
‘Pseudonymization’ – the Processing of Personal Data in such a manner that the Personal Data can no longer be attributed to a specific data
subject without the use of additional information, provided that such additional information is kept separately and is subject to technical
and organizational measures to ensure that the Personal Data are not attributed to an identified or identifiable natural person.
‘Recruitment’ – means the process of searching for prospective startups to apply to an Accelerator Programme and/or Online Pre-accelerator
conducted by FSG and/or the process of evaluating the fit of startups which have applied to an Acceleration Programme conducted by FSG, on
their competence to participate in a Programme.
‘Supervisory authority’ – an independent public authority which is established by a Member State pursuant to Article 51 of the GDPR, who
supervises, through investigative and corrective powers the application of EU and applicable national data protection laws.
‘FSG’s portfolio companies’ – the startups which have participated in FSG Programme and/or the startups (companies) into which FSG has
invested.
‘Term Sheet’ – the Term Sheet (“TS”) summarizes the principal terms under which FSG has proposed to provide investment and Acceleration
Programme to the respective startup.
‘Third Party’ – a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons
who, under the direct authority of the controller or processor, are authorized to process Personal Data.
‘You’, ‘Your’ – a natural person who participates in events, Programme, Online Pre-accelerator hosted by FSG, visits FSG’s website, is in
contact with FSG as part of FSG’s recruiting process with the intention of participating in a Programme or Online Pre-accelerator, is an
Affiliate of FSG.
Below, FSG will provide details on when, why and how Your Personal Data is processed and collected by FSG as the Data Controller, the
conditions under which it is disclosed to other parties, for what purposes, and how we uphold to secure Your Personal Data.
2. Name and contact information of FSG
General e-mail: info@fintec.solutions
FSG’s point of contact in relation to data protection and privacy may be reached at info@fintec.solutions
3. Your rights as a data subject
You as data subject have following rights regarding how FSG handles Your personal data:
The right to obtain from FSG confirmation as to whether or not Personal Data concerning You is being Processed;
The right to obtain information about the purposes of the Personal Data Processing;
The right to obtain information about the categories of Personal Data being Processed;
The right to obtain information about the recipients or categories of recipients to whom the Personal Data have been or will be disclosed;
The right to obtain information about the period for which FSG will store the Personal Data;
Where the Personal Data are not collected from You, you have the right to obtain information about any available information as to their source;
The right to object in case Personal Data Processing is necessary for the purposes of the legitimate interests pursued by the FSG and/or is done for
direct marketing purposes;
In case the legal basis of Processing Your Personal Data is Consent (i.e. in case of FSG newsletter), to withdraw that Consent at any time;
To ask for access to the Personal Data that FSG holds about You;
To ask FSG to erase Personal Data without delay in following cases:
a. if it is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
b. if the only legal basis of Processing is Consent and that Consent has been withdrawn and there is no other legal basis on which FSG can process
that Personal Data;
c. if the data subject objects to Processing where the legal basis is the pursuit of a legitimate interest of FSG or the public interest
and FSG cannot show any overriding legitimate grounds or interest;
d. if You have objected to Processing conducted by FSG for direct marketing purposes;
e. if the Processing is unlawful.
To ask FSG to rectify inaccurate personal data or to complete incomplete personal data;
To ask from FSG for a copy of the safeguards under which Personal Data is transferred outside of the EU;
The right not to be subject to decisions based solely on automated Processing, including profiling, except where necessary for entering
into, or performing, a contract, with FSG; it is based on the data subject’s explicit Consent and is subject to safeguards; or is
authorized by law and is also subject to safeguards;
To prevent Processing that is likely to cause damage or distress to You or anyone else;
To make a complaint to the Data Protection Authority;
In limited circumstances where it is reasonable and not burdensome on FSG, receive or ask for Your Personal Data to be transferred to a
Third Party (e.g. another accelerator to which a startup is transferring) in a structured, commonly used and machine-readable format.
We will uphold Your rights under data protection laws and allow You to exercise Your rights over the Personal Data we hold about You. This
Privacy Statement will acknowledge these rights and explain how You can exercise them. Most rights are not absolute, and You will be able
to exercise them depending on the circumstances, and exemptions may apply in some cases. Any request in respect of these rights should
preferably be made in writing to info@fintec.solutions.
There is no fee for facilitating a request unless it is manifestly unfounded or excessive, in which administrative costs can be recovered.
This shall be determined on a case by case basis.
Requests that are manifestly unfounded or excessive can be refused. If FSG was to refuse such a request, it shall provide a reasoning for
such denial, within one month of receiving such a request, in the same format as the request was communicated to FSG. Unless this format is
of a redundant nature such as telefax, in which case FSG shall communicate with the requester in an online communication format.
We will respond to the request within 30 days of becoming Aware of the request, which shall be displayed through an email from
info@fintec.solutions, signifying that we have received and are processing Your request, if the period
of response has been exhausted and no response was communicated to the person we will inform in brief of the reasons for the delay and
commence communication on the request with the data subject no later than 60 days from being Aware of the request.
FSG’s Data security upholding Your rights as a data subject
FSG will implement appropriate technical and organizational measures in an effective manner to ensure compliance with data protection
principles and security standards such as privacy by design. Our website configuration utilizes a secure Transfer Layer Protocol (TLS)
encryption standard to ensure that Your Personal Data is safeguarded. Please note the https:// at the beginning of our website’s Uniform
Resource Locator (URL) ensuring compliance with the secure TLS standard. We aim to continuously improve our security strategy to ensure
Your safeguard.
In case of queries in relation to this Privacy Statement or any document in relation to Startup Fintech Solutions’ Privacy Statement please
contact info@fintec.solutions
4. Processing Your Personal Data and its purpose
a) When You visit FSG’s website
What category of Personal Data is Processed –
When visiting startupwiseguys.com You are not prompted to disclose any personal information related to You, except Your public Internet
Protocol (IP) address.
For what purpose is the Personal Data Processed –
This is an automatic feature of any web communication protocol and is done by Your terminal machine to establish a connection with the FSG
websites server.
How long is the Personal Data collected retained –
The IP of the machine You use to access the FSG website is not processed or retained by us at any point.
b) When You register to the FSG newsletter
We provide You an option to subscribe to FSG’s newsletter,
What category of Personal Data is Processed –
The information needed to provide You this service (FSG newsletter) is solely Your email address. After submitting Your email address,
You will receive an email from FSG prompting You to accept the registration to the FSG newsletter, which aids us in confirming that it is
in fact You who Consents and wishes to be subscribed to FSG’s newsletter. The email address You have provided in order to obtain the FSG
monthly newsletter is managed by Third Party applications, namely Sendgrid (Twilio) and Mailchimp, please get acquainted with their privacy
statements at https://www.twilio.com/legal/privacy and https://mailchimp.com/legal/privacy/ for information on their means of Processing
Your personal data.
For what purpose/on what basis is the Personal Data Processed –
The email is a mandatory requirement to be able to provide You with the newsletter. The display of a mandatory requirement such as the
email address shall be accompanied by a distinctive sign such as a * next to the required field of an information form on the FSG website.
We Process your Personal Data only if you Consent to subscribe to FSG’s newsletter.
How long is the Personal Data collected retained –
The Personal Data You provide is retained for as long as you Consent to receiving FSG’s newsletter.
How to unsubscribe from receiving FSG newsletter’s and withdraw Your Consent for FSG to Process Your Personal Data –
It must be noted that You have the right at any time to unsubscribe from the newsletter in two possible ways as follows:
By clicking on the appropriate link assigned for unsubscribing in FSG’s newsletter email (it is situated at the bottom of the email),
and/or
By contacting us at gdpr@startupwiseguys.com with the request of unsubscribing Your email address from the listed subscribers of FSG
newsletters.
After withdrawing Your Consent, we shall automatically delete Your email from the list of subscribed persons if done through the first of
the aforementioned ways. If Your choice of unsubscribing is through contacting us by email (the second way), You shall be unsubscribed no
later than 7 days from the date of the request.
c) When You participate in events hosted by FSG
What category of Personal Data is Processed –
FSG Processes Personal Data particularly, multimedia such as photos of You during Your Participation in events organized or Participated
by FSG, such as (but not limited to) –
Your Participation in FSG’s acceleration Programme and events organised within and related to the Programme;
Your Participation in FSG Bootcamp and events organised within and related to the Bootcamp;
Your Participation in FSG’s online acceleration Programme.
For what purpose/on what basis is the Personal Data Processed –
This retention is done on one of the following legal basis (a) Your written Consent to Process and/or publish such Personal Data, and/or
(b) when it has been manifestly clear arising from the particular situation that Your Personal Data is Processed (Consent)
How long is the Personal Data collected retained –
You are free to withdraw the Consent to utilize Your Personal Data at any time You please. After withdrawing from Your Consent, we shall
delete all Your Personal Data that You requested to be removed from our website or social media pages within 30 days of becoming Aware of
the request, which shall be displayed through an email from gdpr@startupwiseguys.com, signifying that we have received and are processing
Your request.
d) When You or Your company is displayed on the FSG website
What category of Personal Data is Processed –
FSG’s portfolio companies’ founder(s) full name(s) and Mentors full names, photos and occasionally Linkedin profiles are Processed
and displayed on FSG’s website.
For what purpose/on what basis is the Personal Data Processed –
This Processing is done on the basis of Your Consent to publish such Personal Data
How long is the Personal Data collected retained –
You are free to withdraw the Consent to utilize Your Personal Data at any time You please. In case we displayed your personal data based
on legitimate interest, You have the right to request FSG to delete Your personal data. After withdrawing Your Consent, we shall delete all
data relating to the portfolio company information that You requested to be removed from our website within 30 days of becoming Aware of the
request, which shall be displayed through an email from gdpr@startupwiseguys.com, signifying that we have received and are processing Your
request.
e) When Your personal data is included in FSG’s social media posts
What category of Personal Data is Processed –
FSG’s marketing team regularly posts updates and information on current events and progress.
These posts include startups and businesses and may include Your Personal Data such as Your full name or a photo of You. You can find such
publishing on sites such as but not limited to Linkedin, Twitter, Facebook, Instagram and Medium.
This retention is done on one of the following legal basis (a) Your written Consent to Process and/or publish such Personal Data, and/or
(b) when it has been manifestly clear arising from the particular situation that Your Personal Data is Processed (Consent)
How long is the Personal Data collected retained –
You are free to withdraw the Consent to utilize Your Personal Data by us in such online publishing at any time You please.
After withdrawing Your Consent, we shall delete all data relating to the information that You requested to be removed from our
website or online publishing within 30 days of becoming Aware of the request, which shall be displayed through an email from
info@fintec.solutions, signifying that we have received and are processing Your request.
f) When FSG Transfers Your Personal Data to third parties
Except for the aforementioned points of Processing provided in this document, we share Your Personal Data to third parties only if:
It is necessary for the performance of a contractual obligation between FSG and You;
A statutory obligation exists for transferring, pursuant to compliance with a legal obligation to which the controller is subject to;
and/or
You have given Your freely given, specific, informed and unambiguous Consent.
g) When You enable cookies on our website
h) When You apply to a FSG Programme and/or Online Pre-accelerator
When You apply to a FSG Programme and/or Online Pre-accelerator You are subject to FSG’s Recruiting process. During the Recruiting process
concluded by FSG members, third parties in particular, Google Hangouts and Whereby shall be utilized to initiate communication between
persons applying to Programmes provided by FSG and a member of the FSG team. If You are concerned by how Your Personal Data is handled by
these third parties, please refer to their privacy statements –
https://policies.google.com/privacy?hl=en-US
https://whereby.com/information/tos/privacy-policy/
What category of Personal Data is Processed –
When considered to be invited to any of our FSG programme of any kind, You as a data subject shall be prompted to fill out an application
on a third-party application, StartupIncluder. In this application, You shall be prompted for
Your full name
Your email
Your Linkedin profile
Additionally You shall be prompted to share a pitch deck included in Your StartupIncluder profile, this pitch deck often contains Personal
Data such as photos of a data subject. Also, During the Recruiting process comments by members of FSG are made regarding Yourself
For what purpose/on what basis is the Personal Data Processed & for how long is the Personal Data retained –
The Personal Data shared to FSG is based on Your Consent; please note that You may withdraw Consent to share Your personal information.
We shall delete Your Personal Data if requested within 30 days of becoming Aware of the request. During the Recruiting process comments
by members of FSG are made regarding Yourself based on the legitimate interest to evaluate Your company’s fit for collaboration with us.
Please note that if prompted by You to provide access to any Personal Data collected by us, we shall execute Your request within 30 days
of becoming Aware of the request and provide Your Personal Data collected in an understandable and easily accessible format. If You have
prompted to have Your Personal Data deleted we shall execute Your request within 30 days of becoming Aware of the request. Please note that
FSG acts as a joint data controller simultaneously with StartupIncluder, we acknowledge and agree to be joint controllers with
StartupIncluder. The joint data controllership covers determining the creation, structure and aggregation of Your application on
StartupIncluder. For any other purpose and means of processing of Your personal data on StartupIncluder, FSG and StartupIncluder
shall act as separate and independent data controllers.
i) When You participate in a FSG Bootcamp
During the Bootcamp, the data subject participates as a member of a startup invited to the Bootcamp.
What category of Personal Data is Processed –
The data subject’s Personal Data is collected about their position at their team, their email and phone number, and Personal Data related
to FSG’s due diligence process. Additionally during the Bootcamp, Mentors shall be present and in contact with teams in order to give
written feedback on teams and at times Personal Data about specific team members.
The data subject has a right to request any comments from Mentors that are pertaining to himself/herself/themselves as a data subject.
For what purpose/on what basis is the Personal Data Processed & for how long is the Personal Data retained –
If the team during the Bootcamp is not accepted to the Programme following the Bootcamp, the data subject’s Personal Data shall be deleted
within two weeks of the end date of the Bootcamp.
If the data subject’s team is accepted for the Programme, the provided personal information shall be retained on the basis of contractual
obligation between FSG and Yourself in relation to due diligence requirements set forth by FSG typically included into a Term Sheet.
This retained information shall be kept for no longer than the appropriate time established on a case by case basis (not later than FSG
is not anymore, a shareholder of the startup in question).
j) When You participate in a FSG Programme
1. Your Rights and Data Processing
FSG shall process the data subjects Personal Data for the purpose of fulfilling pre-contractual obligations established in a Term Sheet
signed between FSG and the data subject or data subjects, or contractual obligations agreed upon between parties in an investment agreement
or to meet respective national anti-money laundering laws or FSG’s contractual obligations with third parties or as part of the investment
process related to the Data Subject. After the conclusion of the Programme, each data subjects Personal Data may be utilized by FSG on the
basis of legitimate interest for statistical and analytical purposes and placed within the FSG Filing System, this data shall be pseudo-
anonymized within a reasonable period of time, yet no later than three years from the official end date of the Programmme.
2. Your Obligations
During the program, data subjects have an obligation to not hinder the rights of other persons in the program as established by the GDPR.
k) When You are a Mentor during FSG programmes or events
1. Your Rights
Mentors or other private persons known as Affiliates affiliated with FSG are also treated as data subjects under this Privacy Statement.
We may process and distribute these person’s Personal Data, in particular their full name and contact information, to our customers and
third-parties. These actions by FSG are done under a contractual obligation, achieved either through written or oral communication, and
shall be clearly established between the Mentor and FSG. If such contractual obligations do not exist, the basis for Processing of Personal
Data shall be the legitimate interest in the aid provided to our customers. This Processing and transfer of Personal Data shall be done
solely when a Mentor has Consented to such action or actions. After withdrawing Your Consent we shall delete all data relating to the
press kit or portfolio company information that You requested to be removed from our website within 30 days of becoming Aware of the
request, which shall be displayed through an email from gdpr@startupwiseguys.com, signifying that we have received and are processing
Your request. Additionally, we ask for certain feedback from team members of the startups participating in the Programme and/or Online
Pre-accelerator with whom the Mentors are in direct contact on the performance of the Mentor during the workshops and one-on-one meetings
conducted with participating startups, known as Mentor feedback. You are free to withdraw the Consent to utilize Your Personal Data at any
time You please. You as a Mentor also have the right to request the Mentor feedback pertaining to You to be sent in an accessible and
understandable format, we uphold to provide the requested information within 30 days of becoming Aware of the request, which shall be
displayed through an email from gdpr@startupwiseguys.com, signifying that we have received and are processing Your request.
2. Your Obligations
Mentors have an obligation to uphold the standards on Personal Data of actors to who it pertains on the basis of the GDPR.
By collecting and entering into contact with customers or affiliates of FSG, You as a Mentor have an obligation to not collect,
share or transmit any information pertaining to a data subject’s Personal Data without either a legal basis to do so or the Consent
of the data subject. In particular but not limited to, Mentors should be Aware of such an obligation when capturing information of a
video, audio or photographic nature. Additionally what must be duly noted is the transmission of Personal Data of a data subject to
third parties not employed or under the instruction of FSG.
l) When You participate in a FSG Online Pre-accelerator
1. Your Rights
For the Online Pre-accelerator ( also referred to as “OPA”), data subjects firstly apply to the program through a platform
called StartupIncluder. On the platform FSG collects Personal Data of data subjects, in particular the full name, email, LinkedIn
profile, pitch deck which may include photos of persons and additionally a short description of the startup pertaining to the data
subject which may include information about the data subject him/her/themselves. After the conclusion of the online program, each
data subject’s Personal Data may be utilized by FSG for statistical and analytical purposes and placed within the FSG Filing System,
this data shall be pseudo-anonymized within a reasonable period of time, yet no later than three years from the official end date of
the program. Additionally, sessions of the communication between FSG and their Partners and the data subjects of the OPA are recorded
on the basis of legitimate interest to allow the facilitation of analysis about the data subjects. These sessions are done through
various methods of online call communication. These recordings, either video or audio are deleted no later than 3 weeks after the
conclusion of the Online Pre-accelerator Programme. All the collection of the aforementioned Personal Data in particular, the recordings
of the data subject are solely done with the clear and specific Consent of the person, in relation to which this data is collected.
Additionally any Personal Data that is otherwise collected other than on the basis of Consent shall be collected on the basis of
legitimate interest of the ability of FSG to provide a better service to the participants of the online pre accelerator. When a
company is rejected for the online pre accelerator, their Personal Data that they have provided may be stored on a third-party
application, StartupIncluder, for a period of up to 1 year after the date of submitting the application by the person applying.
The reason for storing this Personal Data is based on the legitimate interest for FSG to have the ability, yet not the obligation
to contact the person for further business collaboration.
2. Your Obligations
The data subject during the OPA has an obligation to inform other data subjects who participate in the OPA about the Personal Data
he/she/themselves collects about them, especially when doing group recordings; usually voicing his/her/their actions at the commencement
of such a recording is sufficient, if none of the parties of the recording have objected. The data subject should bear in mind the
regulation of collecting and Processing of other data subjects under the GDPR.